Over the past couple of years I have read a few articles about the importance of living in the community that one serves. I have seen articles championing volunteer organizations because “people like being cared for by their neighbors” or implying that those who do care for their neighbors would do a better job because of their proximity both physically and emotionally to a patient. Other articles about fire based systems for example talk about how being part of a community can allow one to know the back roads and short cuts that might shave precious seconds off of response times thus saving countless lives. Further reading will reveal criticism of private EMS departments that come in from outside of the area and know little about the people that they are caring for. Some feel that not living in the area that one practices medicine in can result in them caring that much less about the people that they are providing medical care for. Based on some personal experiences that I have had, I fail to see any of these as being an absolute that one should lead an argument with. My first EMS position was in the town that I grew up in. Island Heights, New Jersey is small, populated by maybe 1,200 people during the summer months. It was impossible for me to go into a house on a call and not either know the patient or one of their relatives. From there I moved some 250 miles away for college, and spent the first twelve years of my career in Springfield, Massachusetts. I was a transplant, and as a white kid from suburbia, I did not fit the cultural makeup of the city that I worked in at all. Neither did the vast majority of my coworkers. Much like the majority of the workforce in EMS, we were Caucasian and majority male. Although I was not from the area I was able to learn the streets, and learn a lot about the culture as well. Working in Springfield pushed me to improve the quality of the Spanish that I spoke, and learn a little bit about the cultures that I was...
The Podcast
We took the week off last weeks or Labor Day and this week the podcast is back with a short interview that I did on Jamie Davis’ The Medicast where we talk about the show and what it is all about. Regular shows will be back next week! Enjoy! To download the show in MP3 format, follow this link! Otherwise check the show out below: ...
Read MoreFor Leadership
Roughly twelve years ago, AMR and AEV’s Safety Concept Vehicle made its way to Springfield for us to take a look at. It included a number of interesting features like an expanded harness setup to allow providers to move a little more freely around the box while still being anchored. There were mounting brackets for cardiac monitors, and video cameras to monitor both the rear of the truck for backing up, and the passenger side to check for traffic before opening the curbside door. The vehicle itself contained a lot of positives that have been adopted over the years. I see more cameras used in emergency vehicles and I’m a a fan of the checkered or striped patterns on the backs of trucks to make them more visible to oncoming traffic. I have also seen a few more monitor brackets. But where is everything else? When is that ambulance of the future going to get here? Year after year at conference after conference, there will undoubtedly be some ambulance parked on the exhibit hall floor touting itself as the “ambulance of...
Read MoreFor the Field
There has been a lot of buzz over the past week about California’s EMS Bill of Rights. Dave Konig has a great take on it over at The Social Medic that I encourage you to read. American Medical Response has even launched a counter campaign to it complete with the hashtag #LivesBeforeLunch. While that makes me cringe a bit, I want to touch on one line of AMR’s response to the bill that stuck with me. “As written, AB 263 is an unprecedented political power grab, and will heavily penalize private – but not public – employers of EMTs and paramedics.” When I look back at my career with AMR that spanned more than twelve years, I had a lot of ups and downs. Had busy shifts and I had slow shifts. I found myself mandated to work despite being sick, or just needing a day off. Through the highlights and the lowlights of working in a busy 9-1-1 system that amassed roughly 40,000 calls per year, the instances where my 12 hour shifts hit double digits were rare when compared...
Read MoreLessons to Learn
Any time I peruse the pages of EMS related articles I will inevitably come across some service that is trying to take over another service’s area. Diving deeper into those articles usually reveals the same usual arguments. Imagine my surprise when I clicked on an article about the East Longmeadow Fire Department’s move to take over EMS response in the town of East Longmeadow. I should first point out that what I am about to write is meant to represent my own personal views on the state of the industry. I have not inquired about anything having to do with the current staffing of ambulances and volume. What I am reflecting on is the article and just the article coupled with my years of experience in the greater Springfield area. Just to give a little bit of background here, I used to have a dog in this fight. As many of you know, I was a 12-year employee of American Medical Response, the last seven of which as a supervisor. I participated in contract bids for the town, and saw service...
Read MoreRecent Posts
The Shot Across the Bow at DCFEMS
The recent resignation of Dr. Juliette Saussy the medical director of Washington DC Fire and EMS has been a boulder dropped in the lake of EMS that is sending ripples far and wide. After her announcement and the letter accompanying her resignation was made public it seem that just about everyone has had a look at what she had to say, and what it means to specific services as well as our industry. Not wanting to feel left out, I felt that it was my turn to do the same. There was not much in Dr. Saussy’s letter that surprised me. Many of the issues that she brought to light were ones that have been there for years, and have been known about for years but commonly were just brushed under the rug. To expand on that a bit, a lot of the problems pointed out in the letter closely resemble problems pointed out to me by friends working in a number of different surfaces around the country. You cannot blame Dr. Saussy for the decision that she made. As medical director, the ultimate responsibility of who does and does not practice within her system rests on her. She is a woman with a long standing reputation as an innovative, aggressive, and involved medical director. Her capture by DCFEMS was one that should have been seen as a huge step forward for the department. The only question that fire department leadership should have been asking following the hiring should have been “Tell us what to do next, doctor.” Instead, Dr. Saussy was met with resistance and the usual “that will not work here.” She was forced to go head to head with a union that has done so much to hold back its department, not to mention its “sister” union representing the single role providers serving Washington, DC. And then there is the proposed plan involving American Medical Response. First, let me start out by saying that while some might not like AMR or their business practices, they really are one heck of a company. I worked with them for 12 years, and although some of the leadership in the division that I worked...
Hey, Remember Me?
Well, as the title of this post suggests, I am back. I know, I know it has been quite some time since I have posted anything here, and it has been a lot longer since I have posted consistently but with EMS Today coming up this week, I decided to reopen the door to blogging and start writing again. For the last six months I have been focusing on a lot of aspects of both my personal and professional life. I have been teaching more, developing classes more, and just generally enjoying life outside of the blogging world. After writing for five and a half years, I guess that I just needed a break. I have spent the last couple of months writing for Dragons Speak, a blog about Drexel University’s basketball team in Philadelphia. As a present to my dad, a Drexel grad, I got us season tickets. Sports writing has been a good outlet, and has helped me break down some of the more serious setbacks that I have had with writer’s block over the last couple of months. I am sure that most of the other bloggers who are still out there and active will agree that writing is a labor of love. Unlike some, I don’t make any money from doing this. This website is completely self-funded and maintained. I write because I enjoy it, and I write because I am passionate about my chosen career. My main motivation for coming back and writing, however, is two-fold. Moving past my love for it and my field, I am not at all happy with the direction that the online community of bloggers has taken. While there are still the likes of Noonan, Grayson, and Schorr gracing this series of tubes that we call the internet with their thoughts and feelings on this field, there are others who have become more frequent contributors who leave me scratching my head. But enough of the negativity. Let’s get back to writing, right? Lately, EMS Compass has taken up a lot of my time, and with that coming to a close I plan on having more time to spend with a cup of coffee and...
Band-Aids and Broken Systems in DC
The city council in Washington DC passed an ordinance this past week to contract with private ambulance companies to provide additional ambulance coverage to handle an overflow of lower priority calls. The response from the paramedic’s union is the usual rhetoric one would expect: “If we don’t show up people are going to die!” Wrong, folks. If nobody shows up that might happen. Does it have to be a DCFEMS ambulance? Absolutely not. For the life of me I cannot figure out how a system the of Washington, DC’s can operate without a safety net. How is there nobody there to pick up the overflow? In Springfield, Massachusetts for example, a city of 150,000 people we had a relief valve for when the volume outpaced the resources. Other companies signed agreements and participated in the 911 system when we needed them to and guess what? Because of the structure of our system, and the allowance that we could select who was part of the system in my seven years in management I never heard a complaint about the level of care that was provided in any instances of backup response. Sure, you ran into the occasional response time issue however much like the proposed DCFEMS changes those units were commonly handling lower priority calls. It is much easier to get a truck who is making a turnaround at a hospital to pick up a CPR call or a shooting than it is the toe pain or another suicidal person. The key to a partnership like this is structure and oversight. While some might complain that the hastily made plan by the city council might lack just that, but creating and instituting these measures should not be difficult. For example, a great place to start is to set standards for who you will let in on the action. Is it smart to let every mom and pop shop descend into the neighborhoods of DC to provide emergency care? Absolutely not, but there are plenty of services in the heavily saturated DC area who could more than handle the volume. And let’s not lose sight of the fact that although the patch on one shoulder...
The Educational Crossroads
Sep 22, 2015
My trip to Las Vegas for EMS World EXPO 2015 was my eleventh consecutive trip to a major EMS conference. I feel like I have had a front row seat to see the direction that conferences like EMS World EXPO and EMS Today have taken on a number of different levels. The crowd certainly has changed. You still have your big names that show up year after year and those faithful attendees who come year after year and take classes. Many products stay the same, while many “new and great ideas” are here one year, and gone the next. Ambulance design shows the continued utter lack of advancement particularly from a provider safety stand point, which I continue to find alarming. My car today looks nothing like the 1987 Volkswagen Jetta that was my first car in high school, so why does the back of my ambulance look exactly the same as the 1984 box truck that I first road in back in 1993? It is interesting the direction that conferences in general have taken. For a few years there seemed to be a bevy of new content mixed in with the usual trauma, mass casualty and pediatric classes that always seem to populate the convention schedule. We used to learn about how ultrasounds were going to be the next big thing, and now Mobile Integrated Healthcare has taken yet another conference by storm. It’s important information about the future of our industry but come on, folks, it’s time to see something new. To JEMS and EMS World, I beg of you, step outside of your comfort zones. Let’s move away from the same speakers that present year after year, regardless of how many awards that they have won, or how many articles that they have published. We need some fresh new ideas and fresh new presenters. I know that might ruffle the feathers of a few people out there who do not like being turned down, in fact I know of one in particular who has already said he is not submitting to a certain conference anymore because they did not want him this time around, but the time has come. We are...
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